Data
The data contained on this site has been provided to Consumer Focus Wales by the Royal Mail as part of their licence obligations.
Royal Mail publishes complaints data for each postcode area every 12 months, and quality of service data every quarter.
Consumer Focus Wales are publishing the data on this site under the Open Government Licence for public sector information.
Machine Readable & Open Data
We aim to publish all the data on this site in machine readable formats. Initially we are doing so using JSON and CSV formats.
Published Data
- Wales Overview Data: JSON, CSV (Complaints), CSV (Quality of Service)
- Area List: JSON
- Cardiff (CF) Area Data: JSON, CSV (Complaints), CSV (Quality of Service)
- Chester and Deeside (CH) Area Data: JSON, CSV (Complaints), CSV (Quality of Service)
- Hereford (HR) Area Data: JSON, CSV (Complaints), CSV (Quality of Service)
- Llandrindod Wells (LD) Area Data: JSON, CSV (Complaints), CSV (Quality of Service)
- North Wales (LL) Area Data: JSON, CSV (Complaints), CSV (Quality of Service)
- Newport (NP) Area Data: JSON, CSV (Complaints), CSV (Quality of Service)
- Swansea (SA) Area Data: JSON, CSV (Complaints), CSV (Quality of Service)
- Shrewsbury (SY) Area Data: JSON, CSV (Complaints), CSV (Quality of Service)

